One of first 3 people inducted into the Clarity Hall of Fame
2023

Christine Mowat Plain Language Achievement Award
Plain Language Association International, 2023

Lifetime Achievement Award
User Experience Professionals’ Association, 2013

Rudolph J. Joenk Award for the best paper in the 2010 IEEE Transactions on Professional Communication
IEEE Professional Communication Society, 2011

Ken R. Rainey Award for Excellence in Research
Society for Technical Communication, 2008

Outstanding Plain Language Leader in the Private Sector
Center for Plain Language, 2005

Myron L. White Award
University of Washington, 2005

President’s Award
Society for Technical Communication, 2004

Alfred N. Goldsmith Award
IEEE Professional Communication Society, 2001

President’s Award
Usability Professionals’ Association, 2000

Fellow
Society for Technical Communication, 1998

Rigo Award
ACM Special Interest Group on the Design of Communication, 1995