About Ginny
Ginny Redish is now “semi-retired,” still working with a few clients, speaking at conferences, and reviewing for journals.
For more than 40 years, Ginny helped clients and colleagues communicate clearly.
As the media changed, Ginny brought her skills to the ever-expanding worlds of accessibility, content, design, and usability.
For the last two decades, most of Ginny’s work has been helping clients make websites meet both business goals and site visitors’ needs. Through her consulting practice as well as her books, articles, and talks, she helped people understand and use content strategy, information design, plain language, and many other techniques for assuring that products are useful and usable.
She also continued to make print documents and forms clear and usable.
All of Ginny’s research, training, and writing projects have been collaborative efforts with a goal of helping client teams hone their skills.
A bit more about Ginny’s experience and education
In 1979, Ginny founded the Document Design Center at the American Institutes for Research in Washington, DC, which she directed for 10 years. There, Ginny and her interdisciplinary team studied the problems that both writers and readers have with workplace writing.
Through many consulting projects, they helped major companies and government agencies communicate clearly both online and in print.
In 1985, Ginny set up one of the first independent usability test laboratories in North America. Users came to try out interfaces and documentation from Hewlett-Packard, IBM, SAP, Sony, and other clients.
As President of Redish & Associates, Inc., over 25 years, Ginny helped clients in more than 400 projects.
Ginny is a graduate of Bryn Mawr College and has a Ph.D. in Linguistics from Harvard University.
Ginny is a member of
- Center for Plain Language
- Clarity
- Content Strategy MeetUp (Washington, DC)
- Plain Language Association International
- Society for Technical Communication
- User Experience Professionals Association
(was the Usability Professionals’ Association)