Janice (Ginny) Redish
Expert in plain language, writing for the web, and user experience
Janice (Ginny) Redish, Ph.D.

Janice (Ginny) Redish, Ph.D.

Praise for Letting Go of the Words

“Ginny Redish’s Letting Go of the Words is the most important book on the shelves of anyone who creates websites that have words on them.” — Jared Spool

User and Task Analysis for Interface Design

Practical ideas and techniques for getting out to see and work with users before you design the product.

A Practical Guide to Usability Testing

An extremely practical introduction to usability, to incorporating usability throughout design and development, and to all aspects of usability testing.

Meet Ginny at . . .

As of September 2023
Podcast with Larry Swanson
Content Strategy Insights

Watch, listen, or read the transcript of my half-hour conversation with Larry Swanson about

  • my background
  • the history of plain language, technical communication, and web content
  • my book, Letting Go of the Words
  • content as conversation
  • how UX has expanded into content strategy, customer experience, service design, and more

Read, discuss, listen, and learn

How to Test the Usability of Documents, information on 3 useful techniques from Caroline Jarrett and me, UXmatters, May 4, 2020

Readability Formulas: 7 Reasons to Avoid Them and What to Do Instead, by Caroline Jarrett and me, UXmatters, July 29, 2019

Putting our work in context, a history of plain language, U.S. Government’s Plain Language Summit, 2018, YouTube, Minutes 13:18 to 1:04:31

Content as Conversation, Lara Fedoroff of UXRadio interviews Ginny, 2017, podcast, 36 minutes

Applying research to practice – Understanding users, conference keynote, 2016, slide set

Honing Your Usability Testing Skills, a full-day workshop on how to plan, conduct, analyze, and report a usability test, 2014 (slightly updated 2021), slide set

Janice (Ginny) Redish, Ph.D.

Janice (Ginny) Redish, Ph.D.

Praise for Letting Go of the Words

“Ginny Redish’s Letting Go of the Words is the most important book on the shelves of anyone who creates web sites that have words on them.” — Jared Spool

User and Task Analysis for Interface Design

Practical ideas and techniques for getting out to see and work with users before you design the product.

A Practical Guide to Usability Testing

An extremely practical
introduction to usability, to incorporating usability throughout design and development, and to all aspects of usability testing.